When lifts stop, we move.
Lift maintenance, repairs and 24/7 call-outs across London, Kent and the South East.
Your independent, family-run lift company in London. Get clear reports, honest advice and engineers you can speak to directly.
Lift equipment we work with
Experienced across a wide range of lift brands and controllers.
Lift maintenance · London & the South East
A better
maintenance
partner.
A maintenance plan built around your lifts.
- Engineers who know your lifts
- Clear reports after every visit
- One point of contact
- Straightforward switching
- Clear contract terms
Lift out of service?
Call 020 3488 4226Who you are dealing with
Our lift engineers in London, Kent and the South East provide regular maintenance, lift repair services and modernisation. We explain what your lift needs and keep you informed after each visit.
100%
Independent, hands-on and accountable.
5.0
From verified reviews on our Google Business Profile
46
Coverage across London, Kent, and nearby districts
24/7
Engineers on call every day of the year
Why choose us
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24/7 lift support
Emergency call-outs and trapping response when property teams need clear help fast.
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Clear & upfront pricing
Clear advice, itemised quotes and an explanation of what happens next.
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Independent, family-run accountability
The same engineers answer the phone and turn up to fix the lift. Direct accountability, every time.
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Reports you can use
Service history, certificates, and clear recommendations property managers can file straight away.
Our process
From your first call to a clear repair report
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Step 01
Contact us 24/7
Call, WhatsApp or request a survey. Tell us where the lift is, what has happened and how to access the building.
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Step 02
Assess the fault
We give priority to trapped passengers and lifts out of service, then assign an engineer to investigate.
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Step 03
Find the cause
Our engineer tests the lift, explains the fault in plain English and agrees the next step with you.
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Step 04
Report the outcome
You receive visit notes, photos where useful and a clear record of any repairs or further work needed.
Google Reviews
What clients say after switching to Durant
Feedback from property managers who needed clear answers, reliable repairs and a team that keeps them informed.
★★★★★
Emergency repair completed before deadline
We contacted Durant Lifts for an emergency lift repair at our building, including a lift ropes replacement following an insurance report. The team was super helpful, communication was excellent throughout, and they managed to complete the work before our deadline. I can’t thank Durant Lifts enough, highly recommend.
★★★★★
Lift back in service within a week
Our North London site had been out of service for most of the year. Durant were professional, responsive, fixed the lift within a week, and the residents are now happy again.
★★★★★
A refreshing change after 10 years
After 10 years using our previous lift company, Durrant have been a refreshing change. Really glad we made the switch.
★★★★★
Truthful diagnostics that saved thousands
Durant got the lift running in a day, backed it up with clear analysis, and helped avoid an unnecessary replacement quote of around £100k.
SafeContractor and CHAS accredited
Independent checks of our health and safety, training and insurance.
SafeContractor reviews our risk assessments, work plans and training records each year. CHAS assessed our health and safety and approved us for CHAS Standard in November 2026. Property teams can ask to see either certificate and our supporting documents.
- Documented risk assessments and method statements.
- Training records for working at height, electrical safety, and manual handling.
- Evidence of inspections, toolbox talks, and close-out actions.
Areas We Cover
Coverage across London and Kent.
Hover each map to explore the areas we support for lift maintenance, repairs and call-outs.
London
London borough coverage
Greater London lift maintenance, repairs and rapid call-out support.
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Kent
Kent district coverage
Kent and surrounding district support for planned visits and call-outs.
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Latest insights
Recent reading from the engineering desk
Practical guides to lift inspections, repairs, replacement and what to do in a breakdown.
Compliance
LOLER inspections: a property manager's guide to staying compliant
What the regulations actually require, who the duty holder is, and the documentation failures that create most issues.
Lifecycle
Repair or replace: a cost and risk framework for ageing lifts
A practical model for deciding when to spend on repairs and when to plan a modernisation. With the eight signals that tip the balance.
Operations
What to do when a lift breaks down: a 7 step response plan
The exact sequence we want on-site staff to follow before our engineer arrives. Built from a thousand emergency call-outs.
Frequently asked questions
Fully insured. Certifications and compliance documentation available on request.
Do you subcontract any work?
No. Our own family-run team handles every visit. You deal directly with the people who look after your lift.
What does a maintenance contract include?
Regular maintenance visits, safety checks, minor adjustments and a report after each visit. The contract sets out the visit schedule, call-out cover and any exclusions. Response to trapped passengers is included where agreed.
Do you provide compliance reporting after every visit?
Yes. After each visit, we send a report that explains what we checked, what we found and any work needed. You can keep it with your lift's service and compliance records.
Can you take over an existing contract?
Yes. We survey the lift, agree the work and start date, and help plan the handover. Check your current contract's notice period before switching. See how switching lift maintenance provider works.
How do I compare lift maintenance companies?
Compare the visit schedule, checks included, call-out cover, parts exclusions and cancellation terms. Ask how faults are reported and who you can contact. We survey your lift before proposing a maintenance plan, so you can compare the scope as well as the price. See our lift maintenance contracts.
Which types of lifts do you maintain and repair?
We work on passenger, goods, hydraulic, platform and vehicle lifts, as well as dumbwaiters. Our lift engineers support a wide range of brands and controllers. Tell us the make, model and site postcode so we can confirm the right support for your lift.
